Author Archive

Max Silver

Fight Restrictive AT&T iPhone Data Plans with PlanHawk

Editor’s Note on 7/29/2010: PlanHawk was not available on the iTunes App Store for a short while, but it’s back and better than ever according to the developers at Kidoc.

On Thursday, July 22, Kidoc LLC announced an exciting new product for iPhone iOS4 users: PlanHawk.

This mobile app fixes a serious problem many iPhone users face on a monthly basis: Exceeding their data plan coverage.

With the new AT&T capped data plans, users face the problem of going over their limit, and being charged excessive fees. PlanHawk’s $.99 application monitors the phone’s data usage, allowing people to avoid steep charges.

This application is especially useful to iPhone 4 users, who now can use HD video and stream rich media. These new features eat up data at an alarming rate, and could force you way over your limit very quickly without you knowing.

And honestly, do you really know how much data certain applications and functions take up? There is no sign that says, “HD video will use 25 MB in 30 minutes.”

This is where PlanHawk can help you start to understand what takes up data. (more…)

Max Silver

Episend Uses The Amazon Cloud to Simplify Large File Sharing

It has happened to all of us. “File size to large to send.”

As a college student, it happened to me a LOT. Sending presentations became a hassle. I had to put them on a thumb drive, or put the file into a Google doc and hope that the format was preserved. (It never was.) And nothing can be more infuriating when you’re on a deadline than finding out your file is just a tad too big to send through Email.

Episend are trying to change all that.

There are services that provide large file sharing, YouSendIt being one of the most well known, but they are all services you need to sign up for. That, in turn means another hoop to jump through and another password to remember — it can also make users worry about spammy Emails.

This is one place where Episend sets itself apart from the competition; ease of sign in. Episend allows you to sign in using your Google, Yahoo, or Facebook accounts.

Episend founder Richard DiBona told me that one of the reasons Episend is unique compared to its competitors is, “the fact that it was built 100% from the ground up to be completely integrated with the Amazon Web Services Cloud.”

As DiBona as told me, “starting a company like this with no funding would not have been possible even three years ago because it would have required a sizable upfront hardware investment.”

Epsisend is another example of how the cloud is changing the way we do business. (more…)

Max Silver

Social Media Day Boston Brought Out Local Pros

California-based social media blog Mashable somewhat arbitrarily picked June 30th to be Social Media Day worldwide, but Bostonians couldn’t help but get involved!

In honor of this impromptu, first-time holiday, cities including Buenos Aires, Tokyo, Barcelona, New York, and many others joined in with events to celebrate. In all, 93 countries held celebratory events.

the #SMdayBos panel

The #SMDayBos Panel

Joselin Mane, also known as @BostonTweetup took charge and decided to organize Boston’s Social Media Day tweetup, which was held at Boston’s Seaport Hotel last night. As a result of Mane’s efforts, Boston’s tweetup ended up being one of the top ten biggest Social Media Day gatherings from among 619 in the world, according to organizers.

To celebrate this momentous first-annual day, which Mashable describes as, “a day to celebrate the revolution of media becoming social,” Mane organized a panel of local social media experts in different fields. These fields included higher ed, music, government, data, traditional media, non-profit, entrepreneurship, and dating. (more…)

Max Silver

Vertica Systems Delivering Powerful Data at Lightning Speed

An Old School DMS

DBMS's have come a long way over the years. Vertica Systems is leading the way.

Vertica Systems, located in Billerica, Mass., isn’t your mother’s data base management system (DBMS).

Vertica recently built new uber-powerful software to manage huge amounts of data that linearly scales and automatically distributes to Vertica’s customers.

As Vertica CEO Chris Lynch explained to me, their biggest differentiating point from competitors is their speed of data turnover. Most DBMS’s can return usable data to customers in days, or at best, hours. Vertica returns data in close to real-time, allowing companies to use their data more effectively.

Vertica Systems LogoAs Vertica’s VP of Products and Business Development Colin Mahony told me, their software was built with only one question in mind for their customers: “What is the ROI?”

If return on investment is something that gets companies excited about digital and software investment, we don’t know what is.

In case you don’t know how DBMS’s benefit businesses, here is an example of how Vertica can benefit a telecommunications company that Mahony offered. Let’s say a large number of customers were dropping calls on a certain stretch of highway, Vertica can identify that almost immediately and report it to the telecommunications client. This would allow the telecommunications company to immediately identify a dead zone for service and quickly begin to remedy the problem.

“Any industry that needs to improve time or save money needs analytics,” said Lynch. (more…)

Max Silver

Where to Sell Your iPhone 3G: Gazelle vs. NextWorth

Apple iPhone 4

iPhone 4 lands Thursday. Here's how to afford it:

Hey, Boston Apple Fans: You’ve already ordered the iPhone 4, dropping on Thursday, so what are you going to do with your current iPhone 3G?

(The new iPhone operating system, iOS4, launches today so you can check it out on your current iPhone, but you’ll surely be left wanting more…)

Why not sell it?

While this sounds like the ideal option, it isn’t easy if you don’t have an existing account on eBay, a desperate little brother, or some other go-to way of exchanging your iPhone for cash.

That is, unless you know about Gazelle and NextWorth — Two local companies looking to buy your iPhone 3G, clean it up, and re-sell it to an audience of buyers aching to get their hands on your ostensibly outdated hardware. These companies both fall under the online sales tagline of “reCommerce,” or eCommerce for the reselling crowd, and they’re both offering a considerable amount of money in exchange for iPhone 3G. (more…)

Max Silver

Modiv Media Changes Grocery Shopping Forever

Modiv Media LogoIn the modern realtime world, no one has time for sifting through page after page of coupons before heading to the grocery store. (And why should you spend an hour to save a few bucks anyway?) Quincy, Mass.-based Modiv Media have found a way to help you save money without wasting time by developing a digital system to assist in your grocery shopping experience.

Modiv Shopper is Modiv’s main program that is currently being used for 1 million shopping trips each month. As Director of Product Management Matt Volpi told me, “Modiv Shopper gives customers more control over their shopping experience, from bagging as they go to getting a running total as well as bypassing long lines at checkout.”

All this is done with a handheld device made my Motorola that is 2 ½ inches tall and 1 ¾ inches wide. The hardware weighs just 9.5 ounces, and features a thumb-oriented navigation screen. These revolutionary handheld devices can be used throughout the store, and are linked to individual kiosks that can be placed in multiple locations in store.

Not only does Modiv Shopper change the game for shoppers in terms of the actual shopping experience, but according to Volpi, it also allows agencies to target “specific shoppers with tailored messages and discounts.” (more…)

Max Silver

Bullhorn: Delivering Open Platform SaaS to the Staffing World

When any company buys Software as a Service (SaaS) there is one thing they are always expecting – increased velocity and productivity. That is exactly what Bullhorn, which delivers staffing and recruiting software, offers to its 16,000 users during some 270M monthly transactions.

The director of product marketing, Jonathon Wall, summed up the Boston-based company’s goal well when he told me, “Bullhorn’s SaaS-based approach provides freedom and flexibility to our customers.” The company’s goal is also to have their customers live within the software 100% of the time. Part of that is serviced by Bullhorn’s ease of access — users can not only access Bullhorn from within their local networks, but also from any computer or smart phone because it is totally web-based.

Wall told me, “Our customers love that they can get to anywhere in the product with just one click, and that they can very easily multitask.” This all-in-one staffing service is unique within the industry; most of Bullhorn’s competitors offer some of their services, but not all in on place.

Instead of having to deal with a slim, prepackaged service, companies can select whatever features they want most in Bullhorn and also bring their own developers in to customize Bullhorn’s offerings even more.

(more…)

Max Silver

MITX and BIMA Team Up to Talk iPad Advertising

BIMA LogoWhile the title of the event was ambitious: Everything You Need to Know About iPad Advertising, the experts were able to live up to it as much as possible, mainly because there is so much mystery surrounding about this exciting new device. The event, held Wednesday night, was hosted by the Massachusetts Information & Technology Exchange (MITX) and a sub-organization of MITX, the Boston Interactive Media Association (BIMA).

With so little data available on ad effectiveness — Apple’s iPad has only been around for two months, after all — the talk of metrics was light and mostly forward-looking. However, one major insight was addressed by all of the panelists: Forget ROI, and focus on branding and innovation.

If advertisers and brands are looking for a consistent sales return from the iPad apps and ads, they won’t get it yet. What they can do, though, is make a name for themselves with an immersive and unique experience on a thrilling new device.

iPad Apps are currently about being hot and cutting edge, not about finding reliable returns. That’s still coming.

Along this same idea, the other major touch point all of the panelists agreed on was not rushing to get your brand onto the iPad. It is not yet important enough that you can’t afford to not be there. If you rush to get a presence on the iPad you will only hurt yourself because your product will not be up to the incredibly high standards of most applications to date. (more…)

Max Silver

Cadio Mobile Consumer Analytics: Tracking Your Every Move, Literally

Cambridge-based Cadio has developed technology that mines analytics data from mobile devices. But as Cadio co-founder Thaddeus Fulford-Jones told me, “We don’t really think of ourselves as a mobile analytics company; it’s more like we’re a consumer analytics firm that happens to use GPS data from mobile phones.”

The focus on GPS is what truly differentiates Cadio from the other mobile analytics companies available. With the data they accrue from consumers’ mobile devices, they are able to provide actionable intelligence to brands, retailers, market research firms and ad agencies using their own consumer analytics engines.

Fulford-Jones said that market research is a $15B a year industry, and nearly half of that is devoted to media and marketing research of packaged goods. Fulford-Jones told me that this led he and co-founder Eric Weiss to realize that they “could build a highly successful business going after major problem points in these specific areas.”

Their point of attack? Geo data received from the mobile phones we carry with us everywhere.

(more…)

Max Silver

5 Social Media Tips I Learned At Emerson College

Just last Tuesday I completed my last-ever college final. It was quite a glorious moment. I must admit, there were times I hardly believed it would happen, and that I would survive it and become a “real person” as we like to say at Emerson. Thanks to college, I have gained a myriad of traditional skills, like learning how to write effectively, speak poignantly and do many other important things that will help me find and keep a job.

But, with the increasing focus on social media in all professions, (especially my own, marketing) some of the most important pieces of information I learned while in college related to my use of social media. Since Emerson Social Media (on Twitter, #ESM) is so well-respected, and many BostInno readers don’t have any idea what you’d learn in a social media class at college, I thought I’d share a few inside tips. Here are the five most important things I learned about social media while in college.

1. Don’t underestimate the power of numbers

The most important thing I learned about social media at Emerson College is that like in any other situation, numbers are revealing. The power is in the people, and when they all rally around a cause it can be really powerful. Whenever Emersonians worked together to tweet about one subject, it got noticed. During Emerson’s social media class, taught by Dave Gerzof, there were a number of times that through sheer number of tweets we were able to get the attention of just about anyone. For example, when local video blogging guru Steve Garfield spoke to #ESM, the whole class tweeted constantly to his friend Jimmy Fallon, which soon elicited a response from the Twitter-savvy comedian. This wasn’t a very important “cause,” but when this kind of social activity is applied to a useful cause, it can be truly powerful. Twitter gives us all the chance to be heard, especially en masse. (more…)

Max Silver

Cambridge-Based Localytics Provides Mobile Analytics in Realtime

Localytics is doing mobile analytics right

One of the first questions I asked Localytics co-founder Raj Aggarwal was what prompted him to start a mobile analytics company. What he told me was simple, but true: “There’s a hole that needs to be filled for more powerful analytics.”

While Localytics only launched in the fall of 2008, they have already developed an industry-leading mobile analytics platform for publishers. They have been providing a free model of their analytics to publishers since they launched, and just last Tuesday, Localytics released their enterprise solutions.

During this recent launch, Localytics was able to announce two large publishers who will be using their enterprise solutions, KAYAK and CardStar. It should come as no surprising that they are already attracting large publishers to the new service, because their other analytics technologies are seriously powerful and well-known in the mobile space. Before the enterprise launch, Localytics was already providing solutions for over 400 publishers.

Why all the buzz?

Localytics provides the only realtime mobile analytics in the industry. (more…)

Max Silver

Buzzient: Social Media Analytics with Enterprise Solutions

While there are a number of large scale social media analytics services available, such as the well known Radian6, Buzzient — located in the Cambridge Innovation Center — does something no other analytics companies do: They apply the data directly into enterprise applications.

Co-founder Timothy Bernard Jones told me, “For Buzzient, monitoring of social media is secondary to integration of the social media data with existing business processes and applications.”

The technology that has allowed Buzzient to do this was recently developed at the Center for Digital Business at MIT, in collaboration with Google.

Once data is collected and immediately analyzed, Buzzient integrates the data in with CRM packages such as Oracle CRM, On Demand, Salesforce.com, and SugarCRM. These integrations allows companies to leverage their already existing support infrastructure.

Jones explained that when social media started to explode, enterprise applications were unable to catch up and take advantage of all the buzz about them. “Hence, Buzzient has been designed from day one around not only monitoring social media, but capturing the data and integration with existing applications,” said Jones. (more…)

Max Silver

Fast, Easy Link Sharing With Cambridge-based Shareaholic

“More unique links are shared via Shareaholic than are shared on Digg.com on any given day” – Shareaholic Founder Jay Meattle

More and more sites have begun to embrace share buttons, particularly for Twitter and Facebook, which has made sharing much easier. But, not everyone has added these onto their site yet, meaning sharing isn’t always one-click process.

When I asked Jay Meattle, the creator of Shareaholic, what initially interested him in building a link sharing site like this, he told me, “I created Shareaholic (for Firefox initially) to scratch my own itch. Then, I thought maybe others could benefit from all the work that went in as well, so I decided to release it publicly. Turns out other people had the same itch.”

Shareaholic not only allows you to share from any site, but you can share to over 100 services with one click of their downloadable button tool bar. (more…)

Max Silver

WePay Opens Beta to Public

WePay, which was founded by two Boston College graduates, Bill Clerico and Rich Aberman, launched its public beta this week after six months in private beta. What they offer is a website that allows users to manage the collecting of payments, from simply getting rent from your roommates to something as large as organizing dues for clubs and fundraisers.

Aberman described the way  WePay sees itself when he told me, “We are focused 100% on building an easy-to-use and robust set of tools that provide a killer alternative to PayPal for normal people.”

They know PalPal is the 500 pound gorilla in the market, but they are not trying to compete with PayPal, as he told me: “If you want to sell something, you should use PayPal. If you want to collect money you should use WePay.” (more…)

Max Silver

Lytiks: Simplifying Your Web Analytics

Setting up and tracking website analytics can be overwhelming for anyone — even us digital natives. There are tons of graphs, percentages, and other seemingly complicated pieces of information to process in trying to understand how well your website is doing. Even Google, known for providing very simple products, has Google Analytics, which is just as confusing as many other analytics programs out there.

It’s almost as though analytics users are supposed to be impressed by a plethora extraneous numbers we can’t make sense of — like we’re supposed to think, “This is confusing… Perfect!” Obviously, the key should actually be to find the right things to watch and make sure you’re tracking them.

David Jenkins, co-founder of Allston-based Conversion Associates, saw the complexity in the space and met the problem with a powerful but abbreviated solution to analytics: Lytiks. (more…)